For Recorder Models: DVRx-1590/1600/4480/4575/4780/4980 or NVR-7450/8580
Before you start, please ensure that the following criteria are met:
- Your recorder is connected to the modem/router.
- A monitor and mouse must be connected to the recorder.
- A computer/laptop connected to the same network as the recorder.
Getting the reset code
- Download and install Device Config Tool.
- Open the software and you should see your device on the list. If not, click on Search.
- Take note of the MAC address. If you can't see it, scroll to the right.
Resetting the password
- Get to the login screen on the recorder.
- Click on Forgot Password.
- Enter the MAC address that you took and replace " - " with " : ". It should look like this - BC:51:FE:11:22:33
- Click on OK once done.
- You then need to set your new password. Please follow your Wizard Quick Start Guide.
DVRx-1590/1600/4480/4575/4780/4980 and NVRx-7450/8580 Password Reset