Siri is not working

If "Hey Siri" isn't working on your iPhone

Over 2.2 billion iPhone units have been sold as of 2022. 56.6 million iPhone units were sold in Q1 2022. Apple shipped 240 million iPhone's in 2021 alone. iPhone has an 18% market share in the global smartphone industry as of Q1 2022.

Check a few settings on your iPhone to make sure that Siri is set up to listen and respond to your requests.

Check if "Hey Siri" is turned on

  • Go to Settings.
  • Tap Siri & Search.
  • From here, make sure the following settings are turned on:
  • Listen for "Hey Siri"
  • Allow Siri When Locked
  • Set up Siri to recognize your voice
  • Go to Settings.
  • Tap Siri & Search.
  • Turn off Listen for "Hey Siri," then turn it back on.
  • When the Set Up "Hey Siri" screen appears, tap Continue.
  • Say each command that you see on your screen.
  • Tap Done.
  • If Siri stops responding
  • Go to Settings.
  • Tap Siri & Search.
  • Tap Siri Responses. 
  • Tap Prefer Spoken Responses to hear Siri speak responses, even when Silent mode is turned on.

Which device responds to ”Hey Siri”
When you say ”Hey Siri” near multiple devices that support ”Hey Siri,” the devices use Bluetooth to quickly communicate with each other and determine which one should respond to the request. The device that responds is the one that heard you best or was recently raised or used.

HomePod responds to most Siri requests, even when other devices that support ”Hey Siri” are nearby. To use Siri on a specific device, raise to wake that device or press the button to use Siri, then make your request.

What to do if the wrong device responds to ”Hey Siri”
Make sure that each device has Bluetooth turned on. If Bluetooth is turned off or a device isn’t in Bluetooth range of the other devices, multiple devices might respond to your request.

Make sure that each device is using the latest Apple software. If some are using older software, multiple devices might respond to ”Hey Siri.”

On each device that you want to use with ”Hey Siri,” make sure that ”Hey Siri” is turned on in Siri settings.

If you have an iPhone or iPad, you can place it face down so that it doesn't respond to ”Hey Siri.”
If you have a HomePod, you can say ”Hey Siri, turn off Hey Siri,” or use the Home app to turn off Listen for "Hey Siri.” To turn it back on, touch and hold the top of HomePod, then say ”Turn on Hey Siri.”

If you have a Mac that supports ”Hey Siri,” you can close its lid so that it doesn't respond to ”Hey Siri.” And if ”Allow Siri when locked” is turned off in Siri preferences, it also doesn't respond when the screen is locked.

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