ITElectro CCTV Security System AMC @ 50/- Per Camera (Monthly)




ITElectro are I.T. Products and security solution provider. they have been associated to the leading names of I.T. industries as their business partner.With team of experienced engineers, they are dedicated to delivering excellence to our customers by staying ahead of market trends and understanding new technologies that could impact their businesses. they provide vision, strategy and expert implementation practices that leverage technology to fulfill your business objectives – both short and long term. they always strive to achieve long-term success, with our collaborative and vendor agnostic technology approach. Finally, they have the best talent and empotheyr the consultants to build on their expertise so they can stay on top of their game, which in turn helps drive continuity within our customer-base.



Annual Maintenance Contract (AMC) for IT Products

In today’s competitive era, quality is a prime factor. Quality output from any machine depends on the machine's consistent performance. To get consistent performance, machine maintenance is a key factor. Maintenance of CCTV cameras requires special skills. Every organization may not have a specialized CCTV Surveillance System maintenance team to take care of all variety of cameras. CCTV camera manufacturers and distributors are the best people to support in maintaining these cameras as total technology is available with them. In order to help our customers in getting the best throughput from the CCTV camera, ITElectro are offering Annual Maintenance Contracts for the CCTV Surveillance System.







General Terms & Conditions:

Period of Contract: The contract is valid for one year from the date of signing of memorandum of understanding (MOU) on AMC. This may be renewed Annual subject to rendering of satisfactory service & fulfilling the term & conditions.

Payment Term: For all AMC, payment will be made as an Advance basis. It can be quarterly, half yearly or annual.


Maintenance of Parts: Maintenance of the Computers and CCTV Surveillance System includes Camera Visibility Test, DVR Recording Test, DVR Settings Verification, and Disk Error Check. Replacement of CCTV parts and some consumable items are not covered under AMC. It'll be on chargeable basis. However the servicing agency may provide such components and the price may be fixed at the time of signing of AMC.


AMC Includes: The AMC cost includes the traveling cost for rendering service throughout the one year period for one or all locations & for one or all systems. Services and Connectors are part of AMC. For Example: Our technician diagnosed the issue with a DVR then we'll get warranty services "to and from" and restore the DVR after availing warranty services from Principle Company. If your existing DVR is purchased from other supplier then its your responsibility to get warranty services.


AMC not Includes: Product stand-by and part replacement are not the part of AMC. Password Reset, Relocation of products, Data Loss and Data Back-up services are on chargeable basis.


Service Tax: The AMC cost excludes service tax charged by State or Central Govt. for rendering this type of service.


Working Hours: The maintenance work shall normally be done during working hours of the customer. However, in case of emergency maintenance may have to be done beyond office hours and even on holidays prior arrangement through proper communication should be worked out in all cases by the servicing agencies.

Final Authority: The final authority for payments will be Head of the Organization offering the AMC.



Rates & Charge:


HD CCTV Or IP CCTV @ Inr. 50/- per unit (Monthly)


Computer @ Inr. 100/- per unit. (Monthly)


Printers @ Inr. 100/- Per unit (Monthly)


Biometrics Attendance Machine @ Inr. 150/- per unit. (Monthly)


Biometrics Attendance with Access Control @ Inr. 200/- per unit (Monthly)


Video Door Phone @ Inr. 200/- per unit (Monthly)


Intruder Alarm System @ Inr. 500/- per unit/attachments. (Monthly)


Boom Barrier @ Inr. 1000/- per unit. (Monthly)


Wireless Router/ Access Points Devices @ Inr. 200/- per unit. (Monthly)

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AMC for Air Conditioner


Annual Maintenance Contract (AMC) for Air Conditioner
An AMC gives you complete peace of mind from appliance breakdowns and helps you extend the life of the appliance. Regular maintenance minimizes the chances of your air conditioner breaking down and reduces repair expenses drastically. With regular services, you can also be sure of consistently getting cool, healthy air from your air conditioner.

If your AC is out of manufacturer’s warranty and is not covered under any existing AMC, ITElectro AMC will start the same day you buy the plan and will be valid for 1 year / 2 years as per the plan purchased. However, if your AC is still in the manufacturer’s warranty period or has an ongoing AMC, you can avail the service a day after the expiry of the manufacturer’s warranty or AMC, subject to a successful site inspection to ensure that the appliance is fully functional.



AMC plans do not cover the following parts:




• Cabinet of the outdoor unit
• Remote handset
• Painting of the unit at the top and bottom
• Sheet metal parts
• Rubber components
• Plastic parts
• Any styling decorative material and
• Front grill
• Stabilizer


***Spare parts are not covered under Basic AMC.


Extra Charges Excludes:

Plastic Items
Air filter
Sheet Metal Parts
Condenser & Evaporator Coils
Remote Control
Voltage Stabilizers & Scanners
Circuit breaker
Thermocol Parts
Compressor
Refrigerant gas charging
Fan Motor
C.B.
Magnetic Switch
Transformer


Extra Charges-:
No Warranty for Air-condition's Electric Part ,Gas Charging, Compressor, plastic Part & Aluminium coil


Electronics related Services:-


Air Conditioner (Window AC) Inr. 250/- (Monthly)


Air Conditioner (Split AC) Inr. 300/- (Monthly)


Air Conditioner (Industrial Heavy Duty) Inr. 350/- (Monthly)


Central Air Conditioner (Industrial) Inr. 500/- (Monthly)


If you are interested drop an email @ itelectroindia@gmail.com





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